Frequently Asked Questions

Have any questions? See some of our most frequently asked questions below:
When ordering through our website, you can expect a lead time of 2-4 business days from proof of payment. Estimated time of arrival on stock from China is 10-15 days.
Yes, this can be arranged by appointment.
Yes, we deliver to all major provinces across South Africa.
We offer a 3-year warranty based on torch failure. Terms and conditions apply, and misuse, abuse, corrosion, or incorrect battery use will void your warranty.
Yes, all our torches come with batteries.
Please refer to specs provided on each product page, as brightness variers from torch to torch. The Lumens of a torch, refer to its brightness. The Kandela also refers to Torch Brightness.
JETbeam torches are all tested by ANSI, which is the American National Standards Institute. Models vary in spec/quality, and the price is based in accordance with this.
We do not use bulbs. All our torches use a Cree Chip LED. This is one of the reasons why JETbeam torches are extremely robust.